A health system in New York is seeking a vendor to provide a comprehensive non-emergency medical transportation software platform. This platform will facilitate the scheduling, management, and monitoring of transportation services for patients across multiple health system locations and for a variety of insurance payors, including Medicare and Medicaid plans.

The solution must support scheduling for a range of vehicle types, including rideshare options such as Lyft and Uber, medical taxis, medical sedans, wheelchair-accessible vehicles, stretcher transport, and basic life support (BLS) vehicles. Integration with the Epic electronic medical record (EMR) system is a required functionality to streamline operations and ensure seamless coordination of patient transport.

Qualified vendors should have experience delivering software solutions for healthcare transportation, with demonstrated compatibility in complex, multi-site environments and robust EMR integration capabilities.