The State of Vermont is seeking a qualified vendor to provide a modern case and document management solution to support the administration of its workers' compensation program. This initiative aims to replace outdated paper-based workflows with a robust online system, significantly reducing the State's reliance on physical file storage and enabling the implementation of comprehensive electronic records retention.

The selected solution must be capable of integrating with a scalable scanning system currently under development by the State. The new case management platform will streamline claim administration processes, enabling agency staff to efficiently create and run both standard and ad-hoc reports for internal use, management, and legislative requirements. This modernization effort is focused on improving customer service and reducing operational risks for the agency.