The selected vendor will provide Medicaid billing services, ensuring comprehensive documentation for all student health-related services. The system must include robust internal controls to validate documentation and claim submission requirements in accordance with both state and federal Medicaid regulations.

Services must cover full-service automated claim submissions, management, and reporting. The platform should allow users to inquire about the status of claims—whether paid, denied, or held—as well as correct and resubmit claims as necessary. Claims management reports must be easily exportable to meet administrative needs.

The solution must be fully web-based, accessible via mobile devices, and compatible with screen readers to ensure compliance with relevant agency accessibility requirements.