The agency seeks a vendor to provide an enterprise-grade media monitoring and sentiment analysis tool with advanced, technology-enabled capabilities for continuous monitoring. The solution must offer real-time surveillance across both online and traditional media sources, supporting a minimum of 44 languages, including all six official languages. AI-powered analysis is required to assess sentiment, emotion, and narrative trends, with the capability to maintain an extensive historical archive going back at least ten years for comprehensive trend analysis and retrospective research.

Key features include automated alerts, the generation of structured reports, and customizable dashboards for in-depth reporting. The tool must also integrate seamlessly with the agency’s existing business intelligence platforms, specifically Power BI and related data infrastructure. The contract will have a term of one year and must be delivered within the agency’s allocated budget.