(1) Vendor needs to provide mass–mail system. • Vendor input on contemporary high–volume, enterprise–grade bulk email communication solutions that support complex workflows, directory integration, accessibility, compliance, and strict delivery performance targets. • Role–based campaign creation and multi–step approval workflows (no self–approval). • Rich HTML content creation with accessibility guidance. • Audience management with dynamic directory integration. • Real–time population counts and de–duplication. • Delivery tracking, analytics, and audit trails • Microsoft 365/Exchange compliance (or equivalent transport validation) • FERPA–compliant data handling • Public records and eDiscovery exports • Provide robust APIs and webhook support • Reduce custom code where possible • Improve observability and failure recovery workflows