(1) Vendor needs to provide managed printing solution. – Managed print and photocopier services solution to maintain and optimize the current printer, multi–function printer (MFP), and traditional photocopier fleet. – Provide for the secure operation of devices, including initial device security configuration, ongoing device vulnerability assessment, and device software and firmware updates. – Ongoing tracking and monitoring of networked printers and photocopiers, as well as actionable notifications. – Provide an integrated system for automatic toner replenishment that uses fleet monitoring data to proactively ship OEM toner to the appropriate location before it is depleted. – Reporting functions, to include device inventory reports, service and parts reports, and purchasing reports organized by device, by end–user, by make and model, by location, etc. – A single point of contact for direct communication with IT Services for administrative, technical or support–related escalation. – Provide maintenance and break and fix support for the current printer and photocopier fleet, including but not limited to the provision of original equipment manufacturer (OEM) Toner, staples, drums, transfer belts, fusers, and all maintenance kits and associated parts. – Single Sign–On using SAML (Shibboleth/Entra ID). – Ability to enter IUP–specific cost code for individual devices. – Provide a robust customer portal for device management and end–user support. – Provide a custom monthly electronic bill containing the IUP–provided cost code. (2) All the questions must be submitted no later than December 12, 2025. (3) Pre–proposal meeting will be held on December 05, 2025.