The government authority in Illinois seeks a vendor to provide managed print services for its agencies. The selected vendor will be responsible for maintaining the entire printing fleet, ensuring timely supply of ink and toner, keeping an up-to-date inventory, and developing print optimization recommendations to streamline management and reduce costs.

Managed print services encompass monitoring the condition of all applicable print devices, receiving end-user service and supply requests, and performing corrective actions to resolve issues. Corrective actions include remote troubleshooting, on-site technician dispatch, and complete replacement of malfunctioning devices with function-level equivalents. The contract period will be for one year, and vendors are required to submit questions by March 10, 2026.