Managed Information Technology Services
Location:
Victoria, British Columbia, Canada
Posted on:
Deadline:
Summary:
Seeking a provider to deliver managed IT services, including network, server, cloud support, end user service desk, cybersecurity, and strategic technology guidance for the Town of Victoria, BC.
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The government authority located in Victoria, British Columbia is seeking a vendor to provide comprehensive managed information technology services. The selected provider will deliver end-to-end administration and support for the Town's network, server, cloud, and end user environments, ensuring seamless project execution and offering proactive strategic guidance to enhance municipal service delivery.
Services include network, server, and cloud administration, end user support and service desk operations, application and platform support, cybersecurity and compliance measures, and project management including strategic advisory limited to technology operations, risk identification, and lifecycle considerations. The scope of work does not encompass ownership of the Town's overall IT strategy, governance, or policy. Reporting is also expected as part of the deliverables.
Interested parties should note that all questions regarding this RFP are due by April 15, 2026.
Best-fit vendors:
• Experience providing managed IT services to municipal or government clients
• Capability in network, server, and cloud administration
• Proven expertise in end user support, helpdesk, and application platform support
• Strong background in cybersecurity, compliance, and risk management
• Track record of managing technology projects with strategic advisory for public sector organizations
• Presence or service coverage in British Columbia, Canada
