The government authority in Wisconsin is seeking a vendor to provide managed detection and response services, encompassing 24/7 monitoring, alerting, and incident response coverage for endpoints, servers, network infrastructure, cloud services, and email systems. Vendors must offer seamless integration and monitoring with existing security tools, including Palo Alto, Duo, Active Directory and Entra, Microsoft Defender for Endpoint, Servers, and Identity, Barracuda Email Gateway, and CrowdStrike.

Services should include log aggregation, analysis, retention, and secure storage, aligned with industry best practices and compliance standards. Deployment and configuration support, such as supplying hardware or virtual sensors if needed, is required. The scope also covers regular threat hunting, providing vulnerability insights, proactive security recommendations, and routine monthly and quarterly reporting on security posture, incidents, and trends.

Vendors must support containment and remediation of threats, and offer recommendations to strengthen security and prevent future incidents.