The government authority in Summerside, Prince Edward Island is seeking a vendor to provide a comprehensive managed and endpoint detection and response (EDR/MDR) solution. This service must enable the rapid identification and mitigation of malware, intrusion attempts, and any other suspicious network activity or user behavior. The selected provider will be responsible for continuous 24x7x365 monitoring to detect threats such as viruses, ransomware, and malware across the network.

The solution must leverage artificial intelligence and machine learning for advanced surveillance and log correlation, enabling the detection and association of suspicious behavior. Additional requirements include providing automation and containment capabilities that can disconnect compromised machines from the network, disable malicious processes, and delete harmful files based on observed patterns. The system should offer a centralized dashboard for real-time visibility into the City's cybersecurity health, incident status, and remediation progress.

Vendors should also deliver robust incident response playbooks, timely alerts for IT staff regarding detected threats, and comprehensive reporting functionalities.