The medical center seeks a vendor to provide specialized mammography software, aimed at enhancing the tracking of patient data, meeting regulatory requirements, and offering robust support oversight. As the patient services department continues to grow, the adoption of this software will support the delivery of high-quality breast imaging services.

Key features of the desired solution include the capability to quantify breast density, provide accurate radiation dose information, and utilize risk assessment calculators to identify women at high risk for developing breast cancer, allowing for the recommendation of supplementary breast ultrasound screening when appropriate. The vendor should also offer ongoing application support, providing full visibility of all issues and tickets through a customer-facing portal with automated notifications directed to department leadership.

In addition, the system should include real-time, proactive monitoring features, alerting the institution to any system health concerns or regulatory-related failures. Vendors are expected to demonstrate comprehensive support, transparency, and alignment with relevant medical regulations.