Maintenance and Support Agreement for Infor/Lawson Software (Cloud Service)

Location:

Bethesda, Maryland, USA

Posted on:

Dec 2, 2025

Deadline:

Dec 4, 2025

Summary:

NIH Clinical Center seeks sole source maintenance and support for Infor/Lawson cloud-based inventory management software.

Acquisition Description: This is a Notice of Intent, not a request for proposal. The National Institute of Health, Clinical Center (NIH–CC) intends to negotiate on an other than full and open competition basis with Infor. The National Institutes of Health (NIH) is the nation’s foremost federally funded biomedical research institution. The Mark O. Hatfield Clinical Research Center (CRC) is the onsite hospital for the NIH campus. The Materials Management and Environment Services Department (MMESD) is responsible for the evaluation, acquisition of supplies, inventory management, and storage and distribution of materials for the hospital. In addition, the department ensures efficient housekeeping operations and compliance with appropriate infection prevention, safety, OSHA, Joint Commission, and regulatory standards. The Inventory Management Section (IMS) of the MMESD is responsible for logistical management and the acquisition of medical & surgical supplies and equipment for the NIH Clinical Center. The inventory is currently managed using Infor Lawson Supply Chain Management Software. This software has been in use in the NIH Clinical Center since 1999. The purpose of this requirement is to procure the maintenance software license, maintenance and support for the NIH Clinical Center’s Infor / Lawson Applications. Specifically, the NIH Clinical Center will transition from Infor’s On–Premise software solution for Inventory Management to Infor’s Software as a Service Cloud Based Inventory Management solution. Justification: Infor / Cloud Software updates and Infor / Cloud Customer Web Site (“inforxtreme.com”) and the Lawson Community Web Site (“Community Site”) collectively (“Sites”) are proprietary to Infor (USA), LLC. and include material that is confidential and protected internationally by trademark, copyright, patent, trade secret, trade dress, unfair competition, and related intellectual property laws. All Software is confidential to Infor and its use and distributi

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