Library Services Platform, Discovery Services and Related Library Management Systems

Location:

Wisconsin, United States

Posted on:

Feb 5, 2026

Deadline:

Mar 2, 2026

Summary:

Wisconsin seeks a vendor for a complete library services platform and related management systems, including system integration, APIs, SIS sync, training, and support for a five-year contract.

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(1) Vendor needs to provide library services platform, discovery services, cataloguing and metadata services, resource sharing and interlibrary loan management, and related library management systems. System Integration and Interoperability: Single sign–on (SSO) support via SAML 2.0, Shibboleth, LDAP, OAuth 2.0, CAS, and OpenID Connect. Real–time authentication with persistent session management across integrated systems. Automatic patron account creation and updates based on authentication credentials. Student Information System (SIS) Integration: Automated, bidirectional patron data synchronization. Real–time or scheduled synchronization (minimum frequency: daily recommended). Automated patron record creation, updates, and deletion/expiration based on enrollment status. Configurable field mapping to accommodate various SIS data structures. Application Programming Interfaces (APIs): Well–documented RESTful APIs with comprehensive endpoint coverage for all core functions. API versioning with backward compatibility guarantees for at least two major versions. Developer documentation including code examples, authentication requirements, and rate limits. Sandbox/test environment for integration development and testing. Integration Support and Maintenance: Vendor responsibility for maintaining pre–built integrations when third–party systems update. Defined process for requesting new integrations or modifications to existing integrations. Training and Professional Development: Comprehensive training for library staff including initial staff training (on–site, remote, or hybrid options) and role–based training for different staff functions. Technical Support and Maintenance: Reliable technical support and system maintenance including help desk support via phone, email, and online ticketing, guaranteed response times for support requests, regular system updates and enhancements, and proactive system monitoring and maintenance. (2) All the questions must be submitted no later than February 17, 2026. (3) The contract period will be for five years.

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