When is the submission deadline?

Submissions are due August 27, 2026. Questions must be submitted by August 13, 2026.

What is the budget for this RFP?

The published budget is $2,500,000.

It was issued by City Of Sacramento. The work is located in Sacramento, California, United States.

Who is a good fit for this opportunity?

Third-party claims administration firm specializing in general and automobile liability. Demonstrated experience handling public safety claims for large public entities. Claims adjusters with at least five years of relevant third-party administrator experience. Proven 24/7 claims intake and emergency-response capability. Secure claims management platform with client review and approval access. Experience managing self-insured programs, settlements, releases, waivers, and trust-account reconciliation.

Liability Claims Administration Service (Due August 27, 2026)

Overview

Financial, Legal, HR & Staffing

Sacramento, California, United StatesPosted: August 7, 2026Deadline: August 27, 2026

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SUMMARY

The city seeks a third-party administrator for self-insured general and automobile liability claims over a five-year contract term. Services include 24/7 claims intake, timely claimant contact, experienced public-entity claims adjusting, emergency response, settlement documentation, trust-account reconciliation, and an online claims management system.

KEY REQUIREMENTS

Must have a minimum of five years' experience providing Third-Party Administrator services and handling public safety claims for large public entities in California
Must provide a claim management system that City staff can access to review and approve claims
Must comply with all Special Handling Instructions issued by the City
Must be able to respond to emergency situations immediately, regardless of the time of day
Must maintain electronic claim files and data as the property of the City
Must obtain a Business Operations Tax Certificate from the City of Sacramento
Must provide evidence of adequate insurance or self-insurance for workers' compensation, employers liability, general and auto liability, crime, and professional liability
Must provide a minimum of $1 million in errors and omissions coverage
Proposal must be no longer than 50 pages

BUDGET

Verified

$2,500,000

CONTRACT DURATION

60 months

TIMELINE

Questions due by August 13th, 2026

Proposal due by August 27th, 2026

Estimated week of award notification: Week of September 15th, 2026

Estimated week of contract award: Week of October 12th, 2026

QUESTION DEADLINE

August 13, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

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Issuing Agency

City Of Sacramento

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DESCRIPTION

The city is seeking a contractor to provide self-insured general and automobile liability claims administration services. The selected provider will serve as the third-party administrator for general and auto liability claims, reviewing and taking action on all third-party liability tort claims forwarded by the city.

New claims must be established and claimants contacted within 24 hours of receipt. Assigned adjusters are expected to maintain reasonable caseloads and provide efficient, competent claims handling. The contractor must provide 24-hour, seven-day-a-week telephone coverage, respond immediately to emergencies regardless of time of day, obtain releases and waivers for settled claims unless handled by the city attorney’s office, and reconcile the trust account monthly.

The contractor must provide an accessible claim management system for city staff to review and approve claims. Claims adjusters handling the city’s accounts must have at least five years of experience providing third-party administrator services and handling public safety claims for large public entities. The contract term will be five years, and questions must be submitted by August 13, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 27, 2026. Questions must be submitted by August 13, 2026.
What is the budget for this RFP?: The published budget is $2,500,000.
Who issued this RFP?: It was issued by City Of Sacramento. The work is located in Sacramento, California, United States.
Who is a good fit for this opportunity?: Third-party claims administration firm specializing in general and automobile liability
Demonstrated experience handling public safety claims for large public entities
Claims adjusters with at least five years of relevant third-party administrator experience
Proven 24/7 claims intake and emergency-response capability
Secure claims management platform with client review and approval access
Experience managing self-insured programs, settlements, releases, waivers, and trust-account reconciliation

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