A public council is seeking a qualified vendor to implement a comprehensive leisure management system. The project includes full implementation and migration from the existing system, ensuring a seamless transition for operations and users.

Key requirements include functionalities for customer registration and membership management, as well as robust online and on-site booking capabilities for facilities, classes, and activities. The solution should incorporate point of sale features and secure payment processing, with integration to the council's financial systems for efficient financial management.

Vendors must also provide management information and reporting tools, alongside accessible web and mobile interfaces for customers. The scope of work covers secure system hosting, as well as ongoing support and maintenance services to ensure reliability and continuous improvement.