The government authority in Washington, DC, is seeking a vendor to provide laurel fulfillment services. Required tasks include conducting all services in English, supporting various communication channels such as telephone, email, and written correspondence, and performing activities with minimal supervision in accordance with a defined statement of work.

Services encompass print design and small-scale promotional printing, website design, maintenance, and technical support. Additionally, the vendor will manage customer contact center operations for handling inquiries, publication requests, and complaints, as well as oversee customer account management. Other responsibilities include order fulfillment and distribution, inventory tracking, and comprehensive financial reporting.