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KCIT Workforce Management Solution

Overview


Software, Web & Mobile Development
Seattle, Washington, United StatesPosted: September 16, 2026Deadline: October 26, 2026

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SUMMARY


King County is seeking a comprehensive, cloud-hosted SaaS workforce management solution to optimize staffing, scheduling, and labor compliance for the King County Sheriff’s Office and the Department of Natural Resources and Parks Solid Waste Division.

KEY REQUIREMENTS


BUDGET

Estimate

$1,500,000 – $3,000,000

CONTRACT DURATION


72 months

TIMELINE


Pre-Proposal Conference: September 23rd, 2026

Project Kick-off: Q2 2027

Planning: Q3 2027

Analysis: Q3 2027

Design: Q4 2027

Build: Q1 2028

Testing: Q2 2028

Training and User Acceptance Testing: Q3 2028

Implementation Processes: Q4 2028

Go-Live: Q1 2029

Optimization: Q1 2029

Final Approval/Acceptance: Q1 2029

QUESTION DEADLINE


October 19, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


King County

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


King County Information Technology (KCIT) is procuring a web-based, cloud-hosted SaaS workforce management solution to enhance operational efficiency, support strategic workforce planning, and deliver real-time insights for staffing, scheduling, and labor compliance. The solution must support the King County Sheriff’s Office (KCSO) and the Department of Natural Resources and Parks (DNRP) Solid Waste Division (SWD), with the flexibility to scale to other agencies. Key deliverables include a comprehensive project plan, gap analysis, system configuration, integration with PeopleSoft HCM and Payroll systems, data migration of at least 13 months of historical scheduling data, testing, training, and 120 days of hyper-care support per implementation phase. The initial contract term is six years, with an optional six-year renewal, for a maximum term of 12 years.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 26, 2026. Questions must be submitted by October 19, 2026.
What is the budget for this RFP?
Settle estimates the budget at $1,500,000 – $3,000,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by King County. The work is located in Seattle, Washington, United States.

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