When is the submission deadline?

This RFP closed on August 12, 2026 and is no longer accepting submissions.

It was issued by West Virginia Department of Administration, Purchasing Division. The work is located in Charleston, West Virginia, United States.

Who is a good fit for this opportunity?

Ivanti-certified consulting firm with Neurons for ITSM implementation experience. IT service management specialist with public sector project delivery background. Mid-sized or enterprise technology consultancy capable of implementation and advisory services. Company with proven experience in ITSM configuration, workflow design, and deployment. Vendor able to support government clients and comply with formal procurement requirements.

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Ivanti Professional Services for Neurons for ITSM Implementation

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Overview

Software, Web & Mobile Development

Charleston, West Virginia, United StatesPosted: July 30, 2026Deadline: August 12, 2026

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SUMMARY

A government authority in Charleston, West Virginia is seeking Ivanti professional services for a Neurons for ITSM implementation. Vendor questions are due by August 4, 2026, with the overall submission deadline on August 12, 2026.

KEY REQUIREMENTS

Must be authorized by Ivanti to provide professional services and software maintenance
Must provide TRM Enterprise Subscription (SKU: SVCS-TSM-ENT-ASSURE)
Must provide a minimum of 444 hours of professional services in Year 1
Must provide a minimum of 384 hours of professional services in Year 2
Must maintain Commercial General Liability Insurance of at least $1,000,000 per occurrence
Must be properly registered with the West Virginia Purchasing Division prior to contract award
Must comply with all applicable federal, state, and local laws, regulations, and ordinances
Must notify all subcontractors of compliance requirements
Must not engage in a boycott of Israel

CONTRACT DURATION

24 months

TIMELINE

Questions are due by August 4th, 2026.

Solicitation closes on August 12th, 2026.

QUESTION DEADLINE

August 4, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

West Virginia Department of Administration, Purchasing Division

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DESCRIPTION

A government authority in Charleston, West Virginia is seeking a vendor to provide Ivanti professional services in support of a Neurons for ITSM implementation.

The selected vendor is expected to deliver consultancy services related to the implementation effort. Questions regarding the solicitation must be submitted no later than August 4, 2026.

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Frequently asked questions

When is the submission deadline?: This RFP closed on August 12, 2026 and is no longer accepting submissions.
Who issued this RFP?: It was issued by West Virginia Department of Administration, Purchasing Division. The work is located in Charleston, West Virginia, United States.
Who is a good fit for this opportunity?: Ivanti-certified consulting firm with Neurons for ITSM implementation experience
IT service management specialist with public sector project delivery background
Mid-sized or enterprise technology consultancy capable of implementation and advisory services
Company with proven experience in ITSM configuration, workflow design, and deployment
Vendor able to support government clients and comply with formal procurement requirements

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

See how Settle works