(1) Vendor needs to provide IT managed, cybersecurity and website maintenance service• Provide comprehensive IT managed services, cybersecurity protection, and website maintenance.• IT company to handle all our technology, keep us secure from cyber threats, and maintain our website including emails• Help Desk Support (Levels 1–3): Answer our questions and fix problems when staff have technology issues • Available during our business hours: 7:00 AM – 5:00 PM, Monday through Friday• Website Maintenance: Keep our website and emails secure from hackers • Make sure it stays online and working properly • Monitor for problems • Apply security updates • Help us if the website goes down• Cloud Services Management: Help manage our Microsoft OneDrive and related cloud services• Cybersecurity means protecting our computers, data, and systems from hackers, viruses, and other threats.• 24/7 Security Monitoring and Response