Interactive Voice Response System

Location:

Washington, District of Columbia, United States

Posted on:

Deadline:

Summary:

Seeking a vendor to provide an interactive voice response system with automated data synchronization, multi-channel updates, and audit logging for gaming results.

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A qualified vendor is sought to provide an Interactive Voice Response (IVR) system designed to manage and disseminate gaming results efficiently and securely. The required solution must include a web-based input form, allowing authorized staff to enter winning numbers for various games, with provisions for system segregation as mandated.

The IVR system should feature automated data synchronization, enabling the automatic retrieval of winning numbers from a central gaming system through secure API integration. The platform must support multi-channel updates, ensuring that winning numbers are consistently and simultaneously published across the IVR, website, mobile application, and SMS services.

Additionally, the system should include advanced voice prompt management functionality, with capabilities for dynamic generation of new number recordings using AI-generated text-to-speech or pre-recorded audio files. Comprehensive audit logging is required, recording every update with timestamps, user credentials, and approval status for full traceability and verification.

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Submit your next proposal, within 48 hours or less

Stay ahead with the latest advancement in proposal automation.

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Submit your next proposal, within 48 hours or less

Stay ahead with the latest advancement in proposal automation.