Ontario is seeking a vendor to provide a cloud-based quality management and compliance software solution. The required software must offer integrated features to enhance operational efficiency and regulatory compliance across the organization.

Key capabilities include support for automatic and customizable notifications and reminders, as well as flexible document review and approval workflows. The system should integrate with Microsoft Entra ID for streamlined access control and ensure a comprehensive audit trail with detailed record change history. Additionally, the software must facilitate effective communication by notifying staff of new or revised documents that require acknowledgment or retraining, with the ability to track completion dates.

A robust non-conformance management module is also required, featuring root cause analysis, corrective action planning, and progress tracking to help address and mitigate compliance issues as they arise.