Integrated Public Safety System and Computer Aided Dispatch, Mobile Data System, Records Management System, Jail Management System
Location:
New Mexico, United States
Posted on:
Deadline:
Summary:
New Mexico seeks a scalable integrated public safety and records management system, including CAD, mobile, jail and records modules, with turnkey implementation and support.
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New Mexico is seeking a qualified vendor to provide an integrated public safety system that encompasses computer aided dispatch (CAD), a mobile data system, records management system, and jail management system. The solution should be scalable, supporting the potential addition of new modules, expanded functionality, interfaces, and additional participating entities.
The desired system must offer a browser-based client with multi-tasking capabilities and should be compatible with Microsoft Windows 11 Enterprise on all desktop and mobile client software. Vendors may propose hybrid or on-premise solutions that adhere to industry standards and best practices, with a focus on modern, scalable architecture.
Comprehensive, turnkey implementation is required, including installation, training, testing, user and system documentation, acceptance testing support, and assistance during system cutover. The system should provide robust data analytics and ad-hoc reporting accessible by end users, complete system administration tools, and high-quality technical and end user support via a call center.
