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Integrated Banking Services and Cash Management Solutions

Overview


Financial, Legal, HR & Staffing
Germantown, Tennessee, United StatesPosted: July 16th, 2026Deadline: August 5th, 2026

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SUMMARY


The City of Germantown is soliciting a banking partner to deliver integrated municipal banking and cash management services across multiple account types, payment channels, and deposit processing functions. The scope includes merchant services, e-lockbox processing, and remote deposit capture.

KEY REQUIREMENTS


CONTRACT DURATION


48 months

TIMELINE


Issuance Date: July 15th, 2026

Deadline for Written Comments: July 27th, 2026

Response to Written Questions/RFP Amendments: July 30th, 2026

Deadline for Letter of Intent to Propose: August 4th, 2026

Proposal Opening: August 5th, 2026

Technical Evaluations Begin: August 6th, 2026

Technical and Cost Proposal Evaluations: August 13th, 2026

Finalist Selection and Notification: August 14th, 2026

Oral Presentations: August 19th, 2026

Deadline for Final and Best Offer: August 26th, 2026

Contract Completion with Finalist: August 31st, 2026

Contract Award by Board of Mayor and Aldermen: September 14th, 2026

RFP Files for Public Inspection: September 15th, 2026

QUESTION DEADLINE


July 27th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Germantown

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DESCRIPTION


The City of Germantown, Tennessee is seeking a qualified vendor to provide professional, structurally integrated banking services and advanced cash management solutions. The engagement is intended to support the City's government operations through a coordinated banking structure that manages multiple account types and transaction workflows.

Required services include management of a concentration account for the City's cash pool; zero-balance accounts for accounts payable, payroll, check processing, e-check payments, and merchant services; and specialized accounts for bail bond transactions, retainage funds, and mobile point-of-sale collections. The City also requires support for merchant card processing across physical service counters and online payment systems.

In addition, the selected provider must offer e-lockbox processing services for customer-initiated electronic check payments and remote deposit capture services for paper checks submitted through secure desktop scanning and portal-based deposit tools. Questions regarding the solicitation must be submitted no later than July 27, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 5, 2026. Questions must be submitted by July 27, 2026.
Who issued this RFP?
It was issued by City Of Germantown. The work is located in Germantown, Tennessee, United States.
Who is a good fit for this opportunity?
  • Commercial bank or treasury services provider with public-sector banking experience
  • Demonstrated expertise in integrated cash management and zero-balance account structures
  • Merchant services provider supporting in-person, online, and mobile POS payment processing
  • Experience with e-lockbox, ACH, remote deposit capture, and treasury portal integrations
  • Ability to support municipal finance operations, including payroll, accounts payable, and retainage accounts
  • Strong security, compliance, and transaction processing capabilities for government entities
  • Regional or local service presence capable of supporting operations in Tennessee

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