(1) Vendor needs to provide inmate telephone system. – The system furnished shall be of advanced technology with state–of–the–art equipment provided. – The system shall provide an automated operator with friendly voice prompts that give information and instructions to both the inmate and the called party. – Provide telephones that are suitable for an inmate environment, meaning that telephones are equipped with durable housings and reinforced cords. – Volume Control: All inmate telephones will have adjustable volume control. – The system shall require a positive acceptance by the called party. Only after positive acceptance will the inmate and the called party be allowed to talk. – The system shall create and save a call detail record of all call attempts, whether accepted or rejected and the fate of the call shall be noted in the record. – The pre–pay calling option must allow friends and family members (Users) the ability to establish an account directly with the Offeror. – The Offeror should describe available Pre–Pay Calling Options to include at a minimum the proposed approach to the following: · Prepaid account set up · Account replenishment options and methods · Account balance inquiries and notifications – The system shall provide an option for inmates to pay for calls themselves from their personal debit or trust accounts. – The inmate telephone system must have an integrated PIN assignment and management function that allows any or all inmate callers to be identified. – The system must allow an authorized person to add, change, or suspend an inmate’s calling privileges by altering settings associated with the inmate’s PIN. – The call processing/blocking system controller shall be external from the phone. (2) All the questions must be submitted no later than March 11, 2026. (3) Pre–bid meeting will be held on March 4, 2026.