Information Technology Support Services
Location:
Posted on:
Deadline:
Summary:
RFI seeking vendors for IT support services including centralized help desk, device support, network administration, cybersecurity, and classroom tech in Alexandria, Virginia.
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The government authority in Alexandria, Virginia is seeking information from vendors capable of providing comprehensive information technology support services for its global enterprise. Services required include the operation of a centralized service desk, support for endpoint devices, systems and network administration, ongoing cybersecurity operations, and assistance with classroom technology.
The selected vendor is expected to ensure efficient, secure, and reliable IT operations across all platforms and geographies relevant to the organization's mission. Expertise in coordinating with government agencies and managing diverse technology environments is essential.
Best-fit vendors:
• Proven experience delivering comprehensive IT support for large, global organizations
• Expertise with government clients and compliance requirements
• Strong capabilities in service desk, device support, network administration, and cybersecurity
• Presence or ability to serve clients in Alexandria, Virginia
• Certified technical staff (e.g., CompTIA, Microsoft, Cisco credentials)
