Information Technology Services
Location:
California, United States
Posted on:
Deadline:
Summary:
Seeking a vendor to deliver proactive and reactive IT support, cybersecurity, cloud management, and related technology services to a government entity in California.
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The government authority in California is seeking a vendor to provide comprehensive information technology services. Services required include proactive, maintenance, and reactive support for all municipal IT systems, with 24/7 remote monitoring. The scope covers help desk support via direct contact and ticketing systems, network and server administration, and support for routers, firewalls, as well as wired and wireless solutions.
Additional requirements include cybersecurity support and management, cloud services management, VOIP services for the office phone system, data backup and disaster recovery, and sales support for hardware and software as needed. Strategic IT planning is also a key component of this contract. The engagement is set for a one-year period.
