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Incident Reporting and Management System

Overview


Software, Web & Mobile Development
Vancouver, British Columbia, Canada; Kelowna, British Columbia, CanadaPosted: September 2, 2026Deadline: September 24, 2026

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SUMMARY


A multi-campus organization is seeking information on an incident reporting and management platform supporting campus security, dispatch, investigations, case management, analytics, and mobile operations. The solution must include configurable workflows, evidence and audit tracking, real-time personnel management, and native mobile applications.

KEY REQUIREMENTS


TIMELINE


Date of Issue: September 1st, 2026

Deadline for Questions: September 17th, 2026

Submission Deadline: September 24th, 2026

QUESTION DEADLINE


September 17, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


The University Of British Columbia

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The organization is seeking information from vendors capable of providing an incident reporting and management system for campus security, investigations, dispatch, case management, threat assessment, and operational reporting across multiple campuses. The system should support the creation, tracking, management, and closure of incident reports, with configurable incident types, workflows, priorities, escalation processes, notifications, alerts, and workflow triggers.

The requested solution should provide real-time dispatch of security personnel, patrol assignment and tracking, and monitoring of officer locations, statuses, and activity updates. It should also support investigation and case management, including the association of incidents with evidence, witnesses, persons of interest, locations, and related records; audit trails; chain-of-custody tracking; and records for persons, vehicles, organizations, and assets.

Additional requirements include standard and ad hoc reporting, dashboards, visualizations, trend analysis, and mobile capabilities through native iOS and Android applications. Mobile users should be able to access, create, and update incidents, receive dispatch notifications, and log patrol activities. Questions must be submitted by September 17, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 24, 2026. Questions must be submitted by September 17, 2026.
Who issued this RFP?
It was issued by The University Of British Columbia. The work is located in Vancouver, British Columbia, Canada; Kelowna, British Columbia, Canada.
Who is a good fit for this opportunity?
  • Software vendors specializing in public safety, campus security, incident management, or case management platforms
  • Providers with experience supporting multi-campus or multi-site organizations
  • Companies offering configurable workflows, dispatch, investigations, evidence tracking, and operational reporting
  • Vendors with native iOS and Android applications and mobile workforce capabilities
  • Firms with demonstrated experience integrating security personnel, incident, and analytics systems

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