A Tennessee organization is seeking a vendor to supply a highly configurable HR case management and employee relations software platform. This platform will serve as the central and authoritative system of record for all sensitive HR and employee relations matters, addressing increasing case volumes by centralizing and standardizing processes. The objective is to ensure procedural consistency, maintain data integrity, and improve operational efficiency for the HR core team.

Key requirements include seamless integration with Oracle HRIS, scalability to accommodate future growth, and the ability to accelerate issue resolution. The solution should facilitate defensible documentation and help mitigate litigation and compliance risks. Desired features include configurable investigation workflows and templates, access to real-time labor law alerts, and robust predictive analytics to enable early risk identification and proactive interventions in employee relations cases.