Overview


Business Systems (ERP, CRM & POS)
Rochester, Michigan, United StatesPosted: June 2nd, 2026Deadline: July 13th, 2026

Fit Score


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SUMMARY


The agency is seeking a cloud-based enterprise Housing Management System to support over 3,400 beds, including full software implementation, integration, and ongoing support.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Issue Date: June 1st, 2026

Questions Due: June 15th, 2026

Addendum Issued by: June 29th, 2026

Proposals Due: July 13th, 2026

QUESTION DEADLINE


June 15th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Oakland University

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The agency seeks a vendor to provide an enterprise Housing Management System (HMS) designed to support approximately 3,400 beds across residence halls and apartments. The proposed HMS must serve a variety of stakeholders, including Housing & Residence Life, Finance, IT, Facilities, Dining, Conference Services, and related departments. Required services include provision of the HMS software, full implementation, data migration, systems integration, comprehensive training, thorough documentation, and ongoing support.

The deployment model for the HMS is cloud-based, demanding 99.99% monthly uptime, real-time and historical status visibility, and scalability to handle usage spikes such as room selection and move-in periods. The solution must offer highly secure data protection with preferred agency data residency, TLS 1.2+ encryption in transit, AES-256 at rest, strong key management, and annual third-party penetration testing. Prompt incident response and transparency per Policy 890 are required. The system must also support configurable content, real-time announcements, alerts, and links to the OU Housing site, with content management that does not require advanced HTML skills.

The initial contract term is for one year. Vendors must submit all questions by June 15, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 13, 2026. Questions must be submitted by June 15, 2026.
Who issued this RFP?
It was issued by Oakland University. The work is located in Rochester, Michigan, United States.
Who is a good fit for this opportunity?
  • Proven experience in implementing large-scale housing management systems for higher education or similar institutions
  • Expertise in cloud deployment and SaaS solutions with high availability
  • Strong background in data migration, integration, and user training
  • Robust security practices with experience in compliance and incident response
  • Ability to provide ongoing local or remote support

Analysis generated by Settle AI from the source RFP.

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