Horse Racing Management System Maintenance and Operations Support Service
Location:
Indiana, United States
Posted on:
Deadline:
Summary:
RFP for maintenance and operations support for the Horse Racing Management System in Indiana, including user improvements and issue resolution.
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The state of Indiana is seeking a vendor to provide maintenance and operations support services for its Horse Racing Management System (HRMS). The selected vendor will ensure that the HRMS continues to effectively manage all aspects of sanctioned horse racing for each state tenant.
Key responsibilities include ongoing maintenance, timely resolution of user-reported problems such as software bugs and data change requests, and the development of user-requested system improvements as approved by project leadership. Additionally, the vendor will be expected to respond promptly to user inquiries and provide support that contributes to the continuous reliability and efficiency of the HRMS platform.
