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H2O Adventure and Fitness Centre Management Services

Overview


Arts, Culture & Sports
Kelowna, British Columbia, CanadaPosted: September 30, 2026Deadline: November 6, 2026

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SUMMARY


A British Columbia government authority is seeking a qualified provider to manage the H2O Adventure and Fitness Centre, including aquatic, fitness, wellness, and community recreation services. Proposals must address safety, affordability, accessibility, financial assistance, operational continuity, and alignment with community wellness priorities.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Questions to be submitted by November 1st, 2026.

Closing Date is November 6th, 2026.

Anticipated Ranking of Submitters is within 10 days after Closing Date.

Contract Negotiation Period is within 10 days of Ranking of Submitters.

Anticipated Execution of Contract is 2027-2028.

QUESTION DEADLINE


November 1, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Kelowna

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DESCRIPTION


The issuing government authority in British Columbia is seeking a provider to manage the H2O Adventure and Fitness Centre. The selected provider will be responsible for ensuring service continuity and maintaining safe, accessible, affordable, and financially responsible facility operations.

Management services will include delivery of core aquatic, fitness, wellness, and community recreation programs, while responding to emerging community needs and preserving the facility as an inclusive community asset. The provider must ensure that all residents can access the facility, programs, and services regardless of their economic circumstances, including through a comprehensive financial assistance program.

The future management approach should support and, where possible, advance the City’s community wellness strategies and initiatives. Proposals should demonstrate alignment with active living and wellness priorities through proposed management methods and operational practices.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 6, 2026. Questions must be submitted by November 1, 2026.
Who issued this RFP?
It was issued by City Of Kelowna. The work is located in Kelowna, British Columbia, Canada.
Who is a good fit for this opportunity?
  • Recreation facility management company with experience operating aquatic, fitness, and wellness centres
  • Demonstrated ability to deliver safe, accessible, affordable, and financially sustainable community recreation services
  • Experience implementing financial assistance, inclusion, and accessibility programs
  • Strong background in active living, wellness programming, and community engagement
  • Proven capacity to maintain service continuity and respond to evolving community needs

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