Connecticut is seeking a Software as a Service (SaaS) golf management solution to support the comprehensive operations of its municipal golf courses. The desired software must include robust customer management, registration, point of sale, reporting, program management, and accounting capabilities. It should offer seamless mobile and web integration, with proper access controls and approvals, and must undergo an independent evaluation by an accessibility consultancy.

The solution should support a broad scope of features, including punch card management, credit book and gift certificate processing, inventory tracking, client demographic reporting, and the ability to export data (such as to Excel or Power BI) and integrate via APIs. System requirements include compatibility with single sign-on (SSO), importation of existing databases for inventory, users, and memberships, as well as alignment with network and security initiatives, and integration with current software solutions (including SQL databases) and existing websites.

Operational reliability is essential, requiring environments for production, testing, backup, failover, and training. The platform must support full revenue management, integrating with existing financial systems for transparent program oversight. All necessary software, services, and third-party interfaces should be delivered to ensure smooth implementation and ongoing support, including timely updates and maintenance. The system must facilitate accurate scheduling, membership and admissions processing, rentals, inventory control, and facility management, as well as support the importation of prior system data for continuous service provision.