A Florida agency is seeking a comprehensive software solution to manage global exchange study abroad programs. The desired platform should feature a modern, intuitive user interface that is both PC and mobile friendly, aligning with current student expectations for technological platforms. The software must efficiently handle application management, serve as a website host for program listings and information, and utilize updated architecture to simplify backend operations and maintenance.

Key requirements include integration with the agency's Single Sign-On (SSO) for seamless import of student profile data, a unified administrative dashboard for all management functions, and user management tools that facilitate adding faculty application reviewers linked to SSO. The platform should support a robust course approvals process, allowing students to submit multiple requests for faculty or advisor review across various campus units. Additional features should enable communication with applicants at every program phase and provide customizable search functions to help students identify suitable programs.

Pricing must follow an on-site traveler model with transparent inclusions and minimal additional costs for software functionality. Responsive client support is essential, with initial ticket responses required within one business day and complementary training webinars included. The contract is set for a five-year period.