When is the submission deadline?

Submissions are due October 27, 2026. Questions must be submitted by October 27, 2026.

What is the budget for this RFP?

Settle estimates the budget at $30,000 – $100,000. The issuer has not published an official figure.

It was issued by City of Jacksonville. The work is located in Jacksonville, Florida, United States.

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Fy27 KnowBe4 Security Awareness Training Subscription

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Overview

Software, Web & Mobile Development

Jacksonville, Florida, United StatesPosted: October 20, 2026Deadline: October 27, 2026

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SUMMARY

The City of Jacksonville is seeking bids for the yearly renewal of maintenance and technical support for the KnowBe4 Security Awareness Training platform.

KEY REQUIREMENTS

Must be legally authorized to do business in Duval County
Must provide proof of applicable local business licenses and specific licensure
Must register with and use the E-Verify system
Must maintain professional liability coverage
Must maintain commercial general liability insurance
Must maintain automobile liability insurance
Must maintain workers compensation insurance
Must maintain cyber liability and data storage insurance

BUDGET

Estimate

$30,000 – $100,000

CONTRACT DURATION

12 months

TIMELINE

The solicitation was opened on October 20th, 2026. The submission deadline is October 27th, 2026, at 4:00 PM Eastern Standard Time. The period of coverage begins November 2nd, 2026.

QUESTION DEADLINE

October 27, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City of Jacksonville

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DESCRIPTION

The City of Jacksonville is procuring the yearly renewal of maintenance and technical support for the KnowBe4 Security Awareness Training platform as part of the city's security implementation. The contract term is for one year, from November 2nd, 2026, through November 1st, 2027, with one one-year renewal option. The scope includes technical support, automatic receipt of software patches and upgrades, and assistance with software-related questions.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 27, 2026. Questions must be submitted by October 27, 2026.
What is the budget for this RFP?: Settle estimates the budget at $30,000 – $100,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by City of Jacksonville. The work is located in Jacksonville, Florida, United States.

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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