Food and Retail Services Point of Sale Solution
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issue Date of RFP: May 29th, 2026
Deadline to submit Notice of Intent to Bid: June 10th, 2026
Deadline for questions: June 15th, 2026
Deadline for Issuing Addenda: June 22nd, 2026
Submission Deadline: June 29th, 2026
Anticipated Ranking of Proponents: Week of July 13th, 2026
Presentations / Demonstrations: Week of July 27th, 2026
Anticipated Execution of Agreement: September 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
British Columbia Ferry Services Inc.
DESCRIPTION
The organization is seeking a modern Point of Sale (POS) solution to enhance onboard food and retail service operations across vessels, terminals, and additional operational environments. The POS system should support end-to-end processes, including customer ordering, payments, kitchen coordination, retail operations, reporting, integrations, and related operational needs.
Vendors are required to provide all necessary software, hardware, implementation, configuration, installation, integration, training, maintenance, support, and professional services to deliver a fully operational and scalable solution. The system must allow for kiosk ordering, offer comprehensive menu/ordering APIs supporting modifiers, combos, and availability, and provide real-time financial and operational reporting, including support for custom and ad-hoc reports. It should also furnish and update estimated wait times across all service channels using real-time KDS data.
Device management compatibility with Endpoint Management services such as Microsoft Intune or BigFix is required. The solution must offer role-based access control for cashiers and the ability to restrict gift card issuance, reloads, and refunds based on user roles and permissions.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 29, 2026. Questions must be submitted by June 15, 2026.
- Who issued this RFP?
- It was issued by British Columbia Ferry Services Inc.. The work is located in Richmond, British Columbia, Canada.
- Who is a good fit for this opportunity?
- Proven experience deploying POS solutions for food and retail environments
- Ability to deliver integrated hardware and software solutions
- Expertise in implementing and supporting real-time reporting and advanced integrations
- Familiarity with Microsoft Intune or BigFix for endpoint management
- Capacity to provide local training, installation, and ongoing support in British Columbia
Analysis generated by Settle AI from the source RFP.
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