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FOIA Records Request Management Software

Overview


Software, Web & Mobile Development
Traverse City, Michigan, United StatesPosted: June 16th, 2026Deadline: July 29th, 2026

Fit Score


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SUMMARY


Seeking a provider for an integrated FOIA records management system to unify and streamline request handling across all county departments in Michigan.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


RFP Issued: June 15th, 2026

Pre-Bid Conference: July 14th, 2026

Questions Due: July 21st, 2026

Answers Posted: July 23rd, 2026

Proposals Due: July 29th, 2026

Interviews: August 6th or August 7th, 2026

Demonstration: August 26th, 2026

Board of Commissioners Award: September 2nd, 2026

Kickoff: October 15th, 2026

Go-Live Target: December 15th, 2026

QUESTION DEADLINE


July 21st, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Grand Traverse County

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A county government in Michigan is seeking a vendor to provide a Freedom of Information Act (FOIA) software solution. The project entails implementing a countywide FOIA records request management platform that consolidates currently fragmented processes into a single, unified system serving all 27 county departments.

The selected platform must include deployment across all departments, comprehensive system configuration, integration with the county’s existing Laserfiche document management system, staff training, and ongoing support. Key requirements include compatibility with Microsoft Entra ID / Single Sign-On (SSO), CJIS compliance for handling law enforcement records, Section 508 / ADA accessibility compliance for the public-facing portal, unlimited user licensing, built-in billing and payment functionalities, and automated redaction tools.

The platform must support seamless integrations and provide robust management tools to handle the entire lifecycle of FOIA requests efficiently. Stakeholder training and support services are required to ensure complete adoption and effective use of the new system.

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Frequently asked questions

When is the submission deadline?
Submissions are due July 29, 2026. Questions must be submitted by July 21, 2026.
Who issued this RFP?
It was issued by Grand Traverse County. The work is located in Traverse City, Michigan, United States.
Who is a good fit for this opportunity?
  • Proven experience developing government FOIA or records management software
  • Expertise with Laserfiche integration and Microsoft Entra ID / SSO
  • Demonstrated ability to deliver ADA and CJIS-compliant solutions
  • Capacity to provide training and ongoing technical support for large public sector clients

Analysis generated by Settle AI from the source RFP.

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