When is the submission deadline?

Submissions are due September 3, 2026. Questions must be submitted by August 28, 2026.

It was issued by City Of Newton. The work is located in Newton, Massachusetts, United States.

Who is a good fit for this opportunity?

Established employee benefits and flexible spending account administration provider. Experience administering healthcare, dependent care, transit, and parking accounts. Demonstrated capabilities in claims processing, debit card services, enrollment, and reporting. Strong participant support through telephone, web, and mobile channels. Robust privacy, data security, compliance, and payroll integration capabilities. Experience transitioning plans from incumbent administrators.

Flexible Spending Account Plan Administration Services (Due September 3, 2026)

Overview

Financial, Legal, HR & Staffing

Newton, Massachusetts, United StatesPosted: August 14, 2026Deadline: September 3, 2026

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SUMMARY

The agency is seeking a provider to administer health care, dependent care, transit, and parking flexible spending accounts, including enrollment, claims, reimbursements, debit cards, customer support, reporting, compliance, and data security. The contract term is one year.

KEY REQUIREMENTS

Must have at least fifteen years of experience in FSA administration.
Must have experience administering FSA plans for thirty or more municipal clients.
Must have experience with clients having one thousand or more eligible employees.
Must confirm website configuration and administrative testing will be completed by October 20th, 2026.
Must provide four municipal client references with over 1000 benefit eligible employees.
Must provide one original and three copies of the Technical Proposal and one thumb drive.
Must provide one original Price Proposal in a separate sealed envelope.
Must be compliant with HIPAA, privacy, and data security requirements.
Must provide insurance coverage including Worker's Compensation, Commercial General Liability, and Vehicle Liability.

CONTRACT DURATION

36 months

TIMELINE

Contract Documents available: August 13th, 2026

Questions due: August 28th, 2026

Proposal Submittal Date: September 3rd, 2026

Contract term start: January 1st, 2027

Website configuration and testing completion: October 20th, 2026

Open enrollment window: November 1st, 2026 – November 30th, 2026

QUESTION DEADLINE

August 28, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

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Issuing Agency

City Of Newton

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DESCRIPTION

The procuring agency seeks a vendor to administer flexible spending account plans for health care, dependent care, community transit, and commuter parking. Services will include plan setup and implementation, transition support from the incumbent administrator, employee and employer enrollment and eligibility administration, claims adjudication, reimbursement processing, debit card issuance and transaction review, participant support, account maintenance, and year-end processing.

The selected provider will support a 75-day grace period for incurring expenses from January 1 through March 15 and a three-month extension for submitting claims from January 1 through March 31. The vendor will also prepare employer and participant communications, forms, and educational materials; provide standard and custom utilization, financial, and compliance reporting; maintain strong privacy and data security protections; and coordinate with Payroll and Treasury for file exchanges and funding processes.

Customer service must include toll-free telephone support, online access, and mobile applications for participants and the agency. The contract period will be one year, and questions must be submitted by August 28, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due September 3, 2026. Questions must be submitted by August 28, 2026.
Who issued this RFP?: It was issued by City Of Newton. The work is located in Newton, Massachusetts, United States.
Who is a good fit for this opportunity?: Established employee benefits and flexible spending account administration provider
Experience administering healthcare, dependent care, transit, and parking accounts
Demonstrated capabilities in claims processing, debit card services, enrollment, and reporting
Strong participant support through telephone, web, and mobile channels
Robust privacy, data security, compliance, and payroll integration capabilities
Experience transitioning plans from incumbent administrators

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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