Fare Revenue System Modernization Strategy and Policy Study Services
Location:
Washington, DC, USA
Posted on:
Nov 27, 2025
Deadline:
Jan 14, 2026
Summary:
Seeking vendor to modernize and strategize fare revenue systems, including integration of new technologies and payment platforms for Washington, DC.
(1) Vendor needs to provide fare revenue system modernization strategy and policy study services to the government authority located in Washington, DC.– Develop a frictionless experience for customers while developing a core system that is nimble and agile enough to react to changes in customer purchasing behavior.– Develop strategies for the inclusion of key operators and modes that are currently not in the broader.– Analyze the current fare payment system– Develop a phased, actionable plan to introduce new technologies and features– Enhance the customer experience– Align fare systems with strategic policy goals– Improve operational cost efficiency– Modernize its regional fare payment system back office, leveraging open architecture and APIs to enable integration with other systems and support future scalability. – Integration of AI in fare revenue systems.– Integration of payment platforms (e.g., Zelle, Venmo, PayPal).– Mobile ticketing.(2) All questions must be submitted no later than December 15,2025.(3) A pre–bid meeting will be held on December 11,2025.(4) The contract period will be for one year.
