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Family Medical Leave Act and Americans with Disabilities Act Administrative Services

Overview


Financial, Legal, HR & Staffing
Chicago, Illinois, United StatesPosted: July 2nd, 2026Deadline: July 31st, 2026

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SUMMARY


Seeking a provider to administer all aspects of FMLA and ADA services, including request processing, eligibility determinations, and support for employees and HR in Illinois.

KEY REQUIREMENTS


BUDGET

Verified

$365,000

CONTRACT DURATION


48 months

TIMELINE


Advertisement Date: July 1st, 2026

Voluntary Technical Pre-Bid Meeting: July 15th, 2026

Proposal Due Date: July 31st, 2026

Finalist Interviews: September 10th-11th, 2026

Best and Final Offers Due: September 25th, 2026

Contract Award: November 5th, 2026

QUESTION DEADLINE


July 24th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Metropolitan Water Reclamation District Of Greater Chicago

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DESCRIPTION


The selected vendor will provide comprehensive administrative services for the Family Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA) programs. Services include administering all aspects of FMLA and ADA, furnishing employees with multiple channels to submit leave and accommodation requests—such as phone, web portal, or mobile app—and delivering the initial leave packet with all required notifications regarding employee rights and responsibilities.

The vendor will review all submitted requests, verify medical certifications, and determine eligibility. Coordination with the Human Resources department is required to recommend work accommodations, such as light duty, for ADA requests. Vendors must notify both employees and Human Resources of approval or denial decisions, including the specific dates for any approved leave or accommodation.

Additional responsibilities include managing the recertification process, conducting appropriate reviews of FMLA requests by medical specialists and ADA requests by attorneys, and providing employee access to customer service representatives, including bilingual support. The vendor may also need to reach out to health care providers to obtain further information as necessary. The contract term will be for four years.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 31, 2026. Questions must be submitted by July 24, 2026.
What is the budget for this RFP?
The published budget is $365,000.
Who issued this RFP?
It was issued by Metropolitan Water Reclamation District Of Greater Chicago. The work is located in Chicago, Illinois, United States.
Who is a good fit for this opportunity?
  • Specialized in FMLA and ADA administration services
  • Experience managing large, multi-year HR compliance contracts
  • Capability to provide multi-channel and bilingual employee support
  • Staffed with medical specialists and ADA attorneys
  • Proven experience serving public sector or large organizations in Illinois

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