False Alarm Management Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Distribution of RFP: July 17th, 2026
Deadline for offerors to submit written questions: July 28th, 2026
Deadline for answering questions: July 31st, 2026
Responses Due: August 12th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Unified Government Of Wyandotte County/Kansas City, Kansas
DESCRIPTION
A government authority in Kansas is seeking a vendor to provide false alarm management services under a three-year contract. The requested solution includes comprehensive database management, billing, and accounting services to administer annual alarm permit registrations and renewals.
The vendor is expected to provide a secure online portal for alarm registration and a software platform capable of tracking and maintaining false alarm data, alarm activations, ordinance-related rules, letters, invoices, account histories, hearings and appeals, accounts receivable, and management reports. The system must also support a computer-aided dispatch interface that allows false alarm incident CAD data to be automatically retrieved or pushed to the alarm billing system.
In addition, the selected provider will deliver customer support to assist users with the permitting process, with service available at minimum Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time. The scope also includes managing billing and accounting for false alarm activations, handling collections for outstanding balances, and accepting online payments for alarm registration and false alarm fees, including payment by check, credit card, and debit card.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 12, 2026. Questions must be submitted by July 28, 2026.
- Who issued this RFP?
- It was issued by Unified Government Of Wyandotte County/Kansas City, Kansas. The work is located in Kansas City, Kansas, United States.
- Who is a good fit for this opportunity?
- Provider of municipal false alarm management platforms
- Experience with permitting, billing, and collections administration
- Capability to deliver secure online portals and payment processing
- Expertise integrating with computer-aided dispatch systems
- Customer support operation available during Central Time business hours
- Track record serving city or local government public safety agencies
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.