Enterprise Social Media Operations and Listening Platform
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Request for Proposal Released: September 15th, 2026
Optional Pre-Bid Conference Call: September 22nd, 2026
Bidder Questions Due By: September 29th, 2026
Bidder Q&A Addendum Posted By: October 5th, 2026
Proposals Due: October 13th, 2026
Proposal Evaluation Period: October 19th, 2026 – October 23rd, 2026
Supplier Interviews: October 26th, 2026 – October 29th, 2026
Notice of Intent to Award: November 2nd, 2026 – November 6th, 2026
Contract Finalization and Execution: November 9th, 2026 – November 13th, 2026
Estimated Contract Start Date: November 16th, 2026 – November 20th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Oakland County Purchasing Division
DESCRIPTION
The organization seeks a vendor to provide an enterprise social media operations and listening platform supporting multiple departments and countywide communications. The solution should provide centralized tools for content creation, publishing and scheduling, account management, approvals, audience engagement, social listening, media monitoring, analytics, and reporting across major social media platforms.
The platform must support management and publication of content across social media accounts, workflow coordination and approvals, engagement with residents and stakeholders, responses to questions and concerns, account access and governance, and measurement of communication performance. It should also monitor social media, news media, and publicly available online sources to identify and analyze conversations, emerging issues, media coverage, public sentiment, trends, potential threats, rumors, and misinformation.
Required capabilities include support for Facebook, Instagram, YouTube, LinkedIn, and other major platforms, including account management, publishing, engagement, and monitoring, with any limitations or required native-platform activity clearly identified. The solution should support centralized publishing, paid social media activities, and enterprise administrator visibility into scheduled, drafted, pending approval, published, failed, and canceled posts across all county departments, accounts, and platforms. The contract period will be three years. A pre-bid meeting is scheduled for September 22, 2026, and questions must be submitted by September 29, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 13, 2026. Questions must be submitted by September 29, 2026.
- Who issued this RFP?
- It was issued by Oakland County Purchasing Division. The work is located in Waterford, Michigan, United States.
- Who is a good fit for this opportunity?
- Enterprise social media management and listening platform provider
- Demonstrated support for Facebook, Instagram, YouTube, LinkedIn, and other major platforms
- Experience serving government agencies or large, multi-department organizations
- Strong capabilities in social listening, media monitoring, sentiment analysis, and misinformation detection
- Proven workflow, governance, analytics, reporting, and paid social media functionality
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.