A municipal agency in British Columbia is seeking a qualified vendor to provide services for the replacement of its existing enterprise resource planning (ERP) system. The objective is to implement an integrated ERP solution that supports a wide range of municipal operations, including financial management, payroll and human resources, procurement, asset and project tracking, reporting functionality, and citizen-facing services.

The desired solution must improve operational efficiency, enhance data accessibility, and strengthen the agency's reporting capabilities, all while ensuring long-term sustainability within a small but evolving administrative environment. Core functional requirements include a flexible general ledger, accounts payable and receivable, electronic funds transfer (EFT), cheque runs, approval workflows, cash receipt processing, and property tax and utility billing modules. Additional requirements include Canadian payroll optimized for British Columbia regulations, time and attendance tracking, employee leave and training records, an employee self-service portal, asset tracking, metered and flat-rate utility billing, automated penalties, comprehensive financial dashboards, and customizable reporting.

Vendors are expected to deliver a solution that will help streamline municipal operations, improve citizen services, and position the agency for future growth.