(1) Vendor needs to provide enterprise resource planning system.– Software System proposed would be implemented for CRM purposes and should manage all of companies’ interactions with current and potential customers.– Managing the centralized data is intended to improve customer experience, satisfaction, retention and service to drive growth and profits. Software System proposed would be implemented for ERP purposes and should manage day–to–day activities for the Enterprise, such as accounting, procurement, project management, risk management, compliance and supply chain operations.– CRM and ERP software could be one system, or multiple integrated systems to offer seamless interaction for staff. Enterprise Managers should get necessary support from vendor to create operational Dashboards that can be shared with.(2) This is a brief information; Main RFP Document is not available on our website.