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Enterprise Resource Planning System and Implementation Services

Overview


Business Systems (ERP, CRM & POS)
Redwood City, California, United StatesPosted: October 1, 2026Deadline: December 3, 2026

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SUMMARY


The issuing organization is seeking a cloud-hosted ERP platform and implementation partner covering finance, HR, payroll, asset management, billing, cash management, budgeting, and related enterprise functions. The project also requires integrations with Hiperweb and advanced scheduling systems.

KEY REQUIREMENTS


TIMELINE


RFP Released: September 30th, 2026

Pre-Proposal Conference: October 20th, 2026

Last day for questions: October 27th, 2026

Answers provided: November 5th, 2026

Proposals due: December 3rd, 2026

Vendor Introductory Base Presentations: December 11th–17th, 2026

Notification of elevation: January 6th, 2027

Implementation interviews and software demonstrations: January 26th–28th, February 2nd–4th, February 9th–11th, 2027

Notification of discovery phase: February 19th, 2027

Discovery sessions: March 17th–18th, 2027

Finalist notification: March 22nd, 2027

Contract negotiations: March–May 2027

City Council Meeting: June 2027

Implementation start: July 2027

QUESTION DEADLINE


October 27, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City of Redwood City

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The issuing organization seeks a vendor to provide an integrated, cloud-hosted enterprise resource planning system and the implementation services required for deployment, integration, and ongoing support. The ERP solution must cover finance functions, including general ledger, procurement and contracting, accounts payable and receivable, treasury, capital assets, project and grant accounting, budgeting, and capital improvement planning.

The solution must also support human resources and payroll processes such as recruitment, onboarding, position control, benefits, time entry, leave, and payroll, along with extended functionality for performance management, risk management, and learning management. The project includes improving the general ledger by consolidating transactions from all ERP modules, ensuring balanced and traceable accounting entries, and enabling live transaction-level inquiry and reporting.

Required capabilities include integration with the Hiperweb asset system and advanced scheduling systems, integrated accounts receivable, cashiering and cash management, online bill management and payment acceptance, electronic and wire payments, and reporting for aging, account statements, invoice lists, cash applications, cash receipts, and unapplied credits. A pre-bid meeting is scheduled for October 20, 2026, and questions must be submitted by October 27, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due December 3, 2026. Questions must be submitted by October 27, 2026.
Who issued this RFP?
It was issued by City of Redwood City. The work is located in Redwood City, California, United States.
Who is a good fit for this opportunity?
  • ERP providers with proven cloud-hosted enterprise platform capabilities
  • Implementation firms experienced in finance, HR, payroll, accounts receivable, and budgeting systems
  • Companies with expertise integrating asset management and workforce scheduling platforms
  • Vendors with experience delivering public-sector or complex organizational ERP deployments
  • Firms capable of providing implementation, integration, training, and ongoing support services

Analysis generated by Settle AI from the source RFP.

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