When is the submission deadline?

Submissions are due July 31, 2026. Questions must be submitted by July 10, 2026.

It was issued by Village Of Glen Ellyn. The work is located in Glen Ellyn, Illinois, United States.

Who is a good fit for this opportunity?

Proven experience implementing ERP solutions for public sector clients. Ability to provide both software and full implementation services. Expertise in public sector financial management best practices. Strong customer support and training program. Demonstrated capability with large, multi-departmental ERP deployments. Experience working in Illinois or similar governmental environments.

Enterprise Resource Planning Solution (Due July 31, 2026)

Overview

Business Systems (ERP, CRM & POS)

Glen Ellyn, Illinois, United StatesPosted: July 3rd, 2026Deadline: July 31st, 2026

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SUMMARY

The agency is requesting proposals for a configurable, scalable ERP system and implementation services to improve service delivery, increase productivity, and enhance operational efficiency.

KEY REQUIREMENTS

Must be a cloud-based ERP solution
Must support separate legal/accounting entities for the Village and Glenbard Wastewater Authority
Must provide contractually defined support service levels
Must provide non-production environments for testing
Must support integration with GIS, payroll imports, and payment processors
Must provide role-based security and segregation of duties
Must comply with GASB standards and ACFR financial reporting
Must be PCI compliant for credit and debit card processing
Must provide a resident self-service portal for bills, payments, and permits

TIMELINE

RFP Issued to Vendors: July 2nd, 2026

Deadline for Receipt of Vendor Questions: July 10th, 2026

Responses to Vendor Questions Distributed: July 17th, 2026

Proposal Response Deadline: July 31st, 2026

Vendor Finalists Announced: August 5th, 2026

Vendor Demonstrations: Weeks of August 10th, 2026 & August 17th, 2026

QUESTION DEADLINE

July 10th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Village Of Glen Ellyn

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The agency seeks a vendor to provide an enterprise resource planning (ERP) software system along with implementation services. The new ERP system is intended to enhance service delivery to residents, businesses, and customers, while also increasing employee productivity. The solution must be secure, reliable, and capable of supporting the agency’s current operations.

The ERP solution should be highly configurable and scalable in order to meet the diverse needs of various departments, while upholding best practices in public sector financial management and compliance. Key evaluation criteria include system functionality, flexibility for organizational growth, user experience, technical infrastructure and integration capabilities, and implementation methodology. Vendors must detail their resource availability, implementation strategy, and approach.

Additionally, customer service and support are vital, including comprehensive training, robust service and support packages for implementation and post–go–live phases, as well as ongoing maintenance. Support materials such as training guides, SLAs, online resources, ticketing systems, and responsive service must be included. All vendor questions regarding the RFP are to be submitted by July 10, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 31, 2026. Questions must be submitted by July 10, 2026.
Who issued this RFP?: It was issued by Village Of Glen Ellyn. The work is located in Glen Ellyn, Illinois, United States.
Who is a good fit for this opportunity?: Proven experience implementing ERP solutions for public sector clients
Ability to provide both software and full implementation services
Expertise in public sector financial management best practices
Strong customer support and training program
Demonstrated capability with large, multi-departmental ERP deployments
Experience working in Illinois or similar governmental environments

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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