The province of Ontario is seeking information from vendors with expertise in Enterprise Resource Planning (ERP) replacement services. The desired solution should include robust integration capabilities, particularly the ability to integrate seamlessly with the Microsoft 365 (m365) platform, as well as with other municipal systems via API connections. Vendors are encouraged to share examples of successful custom integrations implemented for previous clients, highlighting practical experience.

Data migration is a critical component of this initiative. Respondents should detail their approach to migrating data from legacy systems, such as Microsoft Dynamics GP, emphasizing methodologies that ensure data integrity and minimal operational disruption. Special consideration will be given to ERP solutions that enhance usability, offering features like mobile access, user-friendly dashboards, and personalized portals.

The solution should also support workflow automation, enabling the streamlining and automation of business processes, including notifications and automated reminders to improve organizational efficiency and reduce errors. Comprehensive data visualization tools—allowing for the creation of interactive dashboards, customizable reports, and real-time monitoring—are essential for effective decision-making.

All questions regarding this solicitation must be submitted by January 20, 2026.