(1) Vendor needs to provide enterprise resource planning application support service.– The City operates a legacy ERP environment Centered on the Central Square Navi line application, which represents the primary focus of this engagement and is expected to account for approximately ninety percent (90%) of the total work effort.– Central Square Naviline Legacy ERP Application Support (Primary Scope)• Provide functional and technical support for the Central Square Naviline legacy ERP application, which constitutes the majority of work under this contract. Modules supported include but are not limited to (GMBA, AR, AP, P–CARD, MR, OP,CR, CODE, FLEET, OMS, BP, WO, UB, CIS, C2GG3, Congos, DMS)• Support City–developed and City–maintained custom modifications to the Naviline application written in RPG II/FREE. The City maintains approximately 100 custom modules, which are largely stable. Historically, when the system was in full production, fewer than three (3) modifications per year required changes. Support is therefore expected to focus primarily on analysis, troubleshooting, and minor updates, rather than ongoing redevelopment.• Analyze, troubleshoot, and resolve application–level issues impacting ERP operations.• Assist City staff with functional questions, issue analysis, and problem resolution related to Naviline – Ad Hoc Reporting Support• Develop, modify, and produce ad hoc reports from the Naviline ERP system and associated data sources.• Assist City staff with data extraction, formatting, validation, and reconciliation.• Troubleshoot report logic and data anomalies related to ERP reporting (2) All the questions must be submitted no later than March 2, 2026 (3) The contract period will be for one year.