An organization in Washington, DC is seeking a qualified vendor to provide enterprise 'near me' marketplace software, along with comprehensive hosting and support for applications built on PlatformOS.

The vendor will be responsible for delivering timely software updates, routing necessary patches, conducting bug fixes, and implementing performance tuning measures. The contract requires continuous security updates, vulnerability management, and extended technical support through platforms like Zoho helpdesk, including efficient ticket resolution. Additional responsibilities include ensuring high system availability with a minimum uptime of 99.9% and addressing all PlatformOS application inquiries, including managing the dispute appeal process.

The selected contractor must also fulfill all licensing and hosting requirements for PlatformOS applications, ensuring seamless operation and timely support for end users.