When is the submission deadline?

Submissions are due July 24, 2026. Questions must be submitted by June 16, 2026.

It was issued by County Of San Mateo. The work is located in California, United States.

Who is a good fit for this opportunity?

Proven experience implementing EMPI solutions in healthcare environments. Strong integration expertise with EHR systems such as Epic, Avatar, and Q. Proficiency in data migration, data stewardship, and ETL processes. Capable of delivering robust training and documentation support. Demonstrated understanding of regulatory compliance and interoperability requirements.

Enterprise Master Patient Index Solution (Due July 24, 2026)

Overview

Software, Web & Mobile Development

California, United StatesPosted: June 9th, 2026Deadline: July 24th, 2026

Fit Score

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SUMMARY

The organization seeks a modern Enterprise Master Patient Index solution to automate identity resolution, streamline data integration, and enhance patient safety across its clinical and administrative systems.

KEY REQUIREMENTS

Must have experience implementing EMPI to Epic, including migration from an existing EMPI application
Must be registered with an Active System for Award Management (SAM) ID
Must agree to use the County's standard contract template without substantive modifications
Must provide proof of insurance coverage including Comprehensive General Liability, Motor Vehicle Liability, Professional Liability, Cyber Liability, and Workers' Compensation
Must have been providing similar services for a minimum of four years within the last seven years
Account manager must have a minimum of two years of experience within the last five years in providing account services
Employees for this project must be located in the United States
Must demonstrate that all employees have undergone a background security check and yearly security awareness training

CONTRACT DURATION

36 months

TIMELINE

RFP Released: June 8th, 2026

Deadline for Questions and Comments: June 16th, 2026, 2:00pm

Question Response Deadline: June 23rd, 2026, 2:00pm

Proposal Due Date and Time: July 24th, 2026, 2:00pm

Interviews (tentative): August 17th, 2026

Anticipated Contract Award Date: November 17th, 2026

QUESTION DEADLINE

June 16th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

County Of San Mateo

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The organization is seeking a next-generation Enterprise Master Person Index (EMPI) solution to modernize and enhance identity management across its operations. The primary goal is to automate identity resolution processes, reduce dependence on manual data stewardship, and improve operational efficiency, patient safety, and data integrity. The EMPI will need to seamlessly integrate with existing clinical and administrative systems, enabling real-time and secure data exchange with Electronic Health Records (EHR) and various third-party applications. This will support better interoperability, minimize manual data entry and errors, and ensure compliance with regulatory standards.

The project involves an in-depth discovery and analysis phase, including review of current Rhapsody data schemas, match rules, and integration points. Data migration will require extracting, transforming, and loading (ETL) data from Rhapsody, while preserving historic audit trails and merge histories. System integration will re-establish real-time interfaces with platforms like Epic, Avatar, and Q systems, and implement data stewardship workflows and governance training. The solution will also require fine-tuning of matching algorithms for unique patient populations, comprehensive training for IT administrators and data stewards, and customized playbooks for ongoing maintenance. Additional requirements include source-to-target mapping documentation and a post-migration data quality baseline report to ensure match accuracy and duplicate resolution.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 24, 2026. Questions must be submitted by June 16, 2026.
Who issued this RFP?: It was issued by County Of San Mateo. The work is located in California, United States.
Who is a good fit for this opportunity?: Proven experience implementing EMPI solutions in healthcare environments
Strong integration expertise with EHR systems such as Epic, Avatar, and Q
Proficiency in data migration, data stewardship, and ETL processes
Capable of delivering robust training and documentation support
Demonstrated understanding of regulatory compliance and interoperability requirements

Analysis generated by Settle AI from the source RFP.

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