The government authority located at Robins Air Force Base in Georgia is seeking vendors to provide comprehensive enterprise field support services. The scope includes global on-site field support, requiring field service engineers and technicians to be available at all agency locations for weapon system support.

Vendors will be responsible for system and network administration, managing and maintaining complex server infrastructure, workstations, and networks that process data up to the Top Secret/Sensitive Compartmented Information (TS/SCI) level. Cybersecurity is a critical component of this contract, with vendors expected to ensure ongoing compliance with all agency and intelligence community cybersecurity directives—including patching, vulnerability scanning, and incident response.

Additional responsibilities include preventative and corrective maintenance of hardware, managing a global inventory of spares, and providing centralized program management to oversee all contract activities. Maintaining performance standards across all sites is essential.